ServePath's 24/7 Support is included with all ServePath products and services and allows customers to email, call, or chat anytime, day or night, with a live certified systems administrator. Our Support response times are back by a 10,000% Guaranteed Service Level Agreement. ServePath's SLA also covers network performance, hardware replacement, physical security and much more.
Service Level Agreement
ServePath's 10,000% Guaranteed SLA promises 100% uptime. No competing SLA is as detailed or as generous.
What exactly does 10,000% Guaranteed® mean?
For every minute ServePath fails to deliver, we give you with 100 minutes of credit.
Learn More about our Service Level Agreement »
ServePath Free 24/7 Support
Contact Support: 1.866.321.7284 (option 2), Chat online my.servepath.com
Free 24/7 Support allows customers to contact a certified ServePath systems administraor 24/7, as well as access to an extensive online solutions library and customer portal. Our systems administrators can help with anything from operating systems to network issues, and they provide customers with the best in customer service.